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Office Manager- Music and School of English and World Languages

ºÚÁÏÉçÇøis seeking candidates for a full-time Civil Service Office Manager position split between the School of Music and School of English and World Languages. This position will assist the office managers in the School of Music and School of English and World Languages with the management of operations, including communications with students, faculty, and the public; scheduling and related record-keeping; support with special events; and handling of unit budgets. The position is divided between the two units, so adaptability is essential, but the successful candidate will be consulted in determining the division of weekly time between the two units.

Essential Duties and Responsibilities:

• Handle daily office tasks.
• Answer phones and greet visitors.
• File maintenance to include culling files according to the records retention schedule.
• Oversee upkeep of department spaces; serve as receptionist and support the department/school chair with initiatives and activities.
• Answer phones and greet visitors; make copies as needed and follow up if issues with copiers/printer.
• Handle routine correspondence including email.
• File maintenance. Records retention schedule/duties.
• Assist with scheduling process and student enrollment duties.
• Provide event planning support.
• Act as liaison to Facilities regarding maintenance/security issues and work order requests.
• Make Deposits

Minimum Qualifications:

• High school diploma or equivalent.
• Two (2) years (24 months) of work experience comparable to the third level of this series.
  • • Employees in positions allocated to this level of the series work under general supervision and in support of an office or of a organization. They perform office support tasks requiring knowledge of general office and departmental procedures and methods, the ability to operate a variety of office equipment, and the ability to operate computer systems using word processing, database, and software packages.

Knowledge, Skills and Abilities:

• Knowledge of administrative and administrative procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of computers and computer systems (including hardware and software) to enter data, or process information.
• Skill in material resources management through obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• Skill in communicating effectively, both verbally and in writing as appropriate for the needs of the audience.
• Skill in decision making by considering the relative costs and benefits of potential actions and choosing the most appropriate one.
• Ability to understand written sentences and paragraphs in work related documents.
• Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Ability to apply general rules to specific problems to produce answers that make sense.
• Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Ability to choose the right mathematical methods or formulas to solve a problem.
• Ability to provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

Work Hours

The core work hours of this position are Monday through Friday 8:00 a.m.- 4:30 p.m.

Starting Salary/Pay Rate Range

Current starting pay rate for this position is $17.94 with increase to $18.48 effective 07/01/2026

This position is a union position; therefore, provisions of the AFSCME collective bargaining agreement/labor contract apply to the filling of this position, including pay rate.

Application Deadline: June 30, 2026

In accordance with ºÚÁÏÉçÇøpolicy (IGP #14.1), EIU is generally unable to sponsor or assume sponsorship of an employment visa (e.g., H-1B, OPT, or other) for this Civil Service position.

Required Applicant Documents: The Civil Service Examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from qualified applicants.

· Application

• Resume
• References
• Transcripts (where required as a MAQ)

Benefits Overview:

ºÚÁÏÉçÇøis proud to offer an excellent benefits package designed to support our employees' well-being and career goals

This position is eligible for the following benefits:

• Comprehensive Medical Coverage: Competitive employee insurance premiums with flexible plan options.
• Vision Insurance: Vision coverage is included with medical at no cost.
• Dental Insurance: Dental plans available to meet your needs.
• Retirement Benefits: Participation in the State University Retirement System, which includes medical insurance benefits upon retirement.
• Tuition Waivers: Opportunities to pursue educational goals through tuition waivers for employees and dependent children.
• Generous Paid Time Off: Up to 12 paid holidays annually, plus earned vacation and sick time.

For more information on our employee benefit programs for this specific position class, please visit /humanres/benefits/newemployees.php

ºÚÁÏÉçÇøis committed to fostering a learning community where all members feel welcomed and valued. The university provides equality of opportunity in all areas of campus life, and we strive to recognize and appreciate the unique value of our students, faculty, and staff. Every member of campus has the right to learn and work in an environment free of discrimination and harassment, and beyond that, our goal is for all members of our community to develop a strong sense of belonging to Eastern Illinois University.

The University and Community: Celebrating more than 130 years of excellence, ºÚÁÏÉçÇø(EIU) is a fully accredited, comprehensive regional residential institution located in Charleston, Illinois—ideally positioned between Chicago, St. Louis, and Indianapolis. The University is known for its individualized attention, supportive relationships, and exceptional outcomes, including high graduation, retention, and career placement rates. Academically, EIU combines personalized learning with nationally respected programs. Small class sizes allow for close mentorship from distinguished faculty, while innovative undergraduate and graduate programs and firsthand opportunities prepare students for meaningful professional and personal growth. Campus life at EIU is vibrant and community oriented. The University features more than 50 buildings within walking distance, extensive recreational facilities, and more than 200 student organizations including NCAA Division I athletics, and 20+ fraternities and sororities. Cultural life thrives at the world-renowned Doudna Fine Arts Center and the Tarble, which bring exceptional artistic and performance experiences to campus and the region. Students, faculty, and staff enjoy the close-knit atmosphere of a classic college town with convenient access to shops, dining, and outdoor recreation—alongside robust service opportunities coordinated through EIU’s Office of Civic Engagement and Volunteerism. With its strong alumni network, sustainability efforts, and deep commitment to student success, ºÚÁÏÉçÇøoffers an exceptional environment to live, learn, and work.

Important Information for Applicants:

ºÚÁÏÉçÇøis an Affirmative Action/ Equal Opportunity Employer committed to diversity, inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, gender expression, age, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristics.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act to complete the application and/or interview process. If would like to request assistance with the application/interview process, please contact Human Resources at (217)-581-3463 or employment@eiu.edu for assistance.